Unified Communication portfolio assessment for a leading vendor

Enterprise Unified Communications (UC) software serves to enhance enterprise communication by making phone, email, instant messaging, virtual conferencing and more accessible through a single interface. This market is at present dominated by large, global players strong in enterprise software or IT infrastructure. To better understand the possible future development scenarios, a telecom player asked Northstream to analyse the offering of a leading UC vendor and to develop a view on future market developments.

Northstream assessed the UC offering in terms of technology, packaging, pricing model, distribution channels and partner network. The research was complemented and verified by stakeholder interviews with industry experts, partners and current as well as potential clients of the evaluated vendor’s UC offering. Northstream provided the client with a full UC portfolio breakdown including future scenarios along with descriptions of potential market impact, allowing them to make decisions on their own engagements in this area.