User Data Management - A key to digital service profitability

Today, interactivity and communication has become the name of the game, driven by web companies that have improved the relevance and user-friendliness of digital consumer services. User Data Management (UDM) is a key enabler for such innovation and is an umbrella term describing the creation, storage, processing and delivery of digital user data such as access credentials, identities, attributes, digital rights, etc. This paper provides our perspectives on UDM and how it best can be addressed.