RFP for BSS transformation for global operator
Northstream led, in close cooperation with the client, an RFP process to select a partner for a complete replacement of the Business Support Systems (BSS) core environment across multiple markets. Work involved sourcing strategy, RFP production, partner evaluation and selection and contract finalisation. The scope covered all systems and processes (E2E) from front end, channel facing to back end provisioning and mediation. The approach was based on BSS ‘as a Service’ strategy with many ground-breaking concepts inside. The process was executed on time and with all targets met.