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2010
Northstream assists network equipment supplier to improve customer relationshipsA market-leading network equipment supplier experienced challenges in its customer relationships partly caused by increased competitor presence. Northstream was asked to provide external input and analysis of how to improve customer engagement. Based on its multi-national experience of operators large and small, as well as selected interviews, Northstream recommended measures and priorities for the supplier. Additionally, Northstream addressed the key market communications messages used in customer engagement and suggested revisions based on interests and priorities of operators. ... |
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2010
Spectrum evaluation: Northstream quantifies the value of alternative frequency spectraA fast growing European mobile operator faced alternative opportunities to expand based on different frequency spectrum bands and was in need of a quantification of the alternative values of these bands to the company. Northstream developed a quantitative model and applied it on the operational realities of the operator to project the potential values of the different frequency bands. Based on the results, the operator was able to conduct negotiations both with the regulator and with fellow operators. ... |
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2010
Northstream analyzes a potential partnership between major BSS/OSS vendorsA major BSS/OSS vendor had identified a potential partner for complementing its product portfolio and expanding market reach but lacked an objective analysis of potential challenges as well as the approach to realize a partnership. Northstream provided an external perspective on the prospective partner, analyzed the opportunity for a complementary portfolio expansion and advised on how to progress the partnership process further. Northstream also suggested alternative approaches and partners to achieve the intended strengthening. ... |
