Blog

It’s not all in the network

I recently attended a seminar where the research agency Swedish Quality Index (EPSI Rating) presented their customer satisfaction results from the telecom industry. The Quality Index is based on surveys with some 10,000 people rating individual and business consumer expectations and outcomes for Swedish operators, fixed and mobile. Results presented pointed to a major gap […]
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Published November 9, 2011.


Blog

Private affairs…

A while ago we noted the disappearance of phone booths. As mobile phones became the dominant voice telephony tool there was no longer a need to stand in a specific spot and talk. That is certainly true when it comes to the connection of the device itself. But, whatever happened to the need for clarity […]
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Published October 13, 2011.


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Wi-Fi – From backstage to centrefold

One recent and interesting curiosity is how quickly new devices can change usage patterns [read: increase internet traffic even more]. It is claimed that mobile devices accumulate approx. 8% of the total internet traffic today (noting that the traffic generated by mobile devices can also be carried over a fixed network), and tablet type devices […]
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Published September 29, 2011 in , .


Blog

I, CLOUDIUS

To the delight of constantly connected Apple fans Steve Jobs delivered details on Apple’s new iCloud service at the June 6 WWDC conference. iCloud’s overall features were released a week earlier – an unusual PR strategy for Apple who usually let Mr. Jobs deliver the big news on stage – but it nevertheless made a […]
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Published June 8, 2011.


Blog

The rise of the machines

There are grand expectations in the growth of Machine-to-Machine (M2M) communications where a device such as your electricity meter communicates with your utility company to report usage and other things. Northstream made a prediction end of 2010 that there will be about 10 billion devices connected in mobile networks by 2015, including tablets and the […]
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Published May 24, 2011.


Blog

Hit the road Jack…

I recently visited Rome with my fiancée to flee the Northern European cold spring and get a glimpse of summer. Weather was as great as hoped for but we failed to get much of the culinary experience expected. We eventually ended up at too many restaurants that put more effort in translating menus to three […]
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Published April 28, 2011.


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Plug and maybe Play…

iPad2 hit the stores in several European markets on March 25th. The launch marked yet a new step in the relationship between Apple and operators. It heralded that in Europe we have to some degree arrived at the connectivity service provisioning envisioned, and partly implemented, by Apple already at the original iPhone launch. iPhone buyers […]
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Published April 5, 2011.


Blog

We’re only in it for the Users

It hasn’t always been the case but the current era of mobile devices and services is with few exceptions built on user experience. Good user experience is clearly easy to talk about but very difficult to realize and darn hard to copy. Case in point; Apple’s mobile devices and interfaces have been around for many […]
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Published March 28, 2011.


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You’ve got to know when to hold ‘em

I guess nobody’s missed it – The smartphone era is upon us. Towards the end of 2010 we saw operators in some countries reaching 90% of new sales being smartphones. Penetration is rapidly increasing in light of share of sales and operators can no longer choose to be or not to be in the smartphone […]
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Published March 22, 2011.


Blog

Ring ring…

Nokia released the new communicator, Nokia E7, last month in few selected Western European markets. Operators in Finland have stated that the sales have been good, especially among the business users (ranking on 13th place in February among the most sold phones of Elisa). I found the patriot in me, and decided to support the […]
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Published March 17, 2011.