Joonas is a seasoned telecom expert with strong OSS/BSS knowledge and experience in managing various different types of stakeholders, from commercial functions to IT and networks. Through his career Joonas has focused on operational excellence – both from operator and vendor perspective – and has been involved in several initiatives where business process harmonization, automation, optimization, etc., have been in focus.
Prior to joining Northstream, Joonas worked at OSS/BSS vendor Comptel in several different roles, ranging from product management and consulting to managing business operations. As a product manager he was responsible for defining and launching new policy control and online charging solutions to markets, and building value propositions to cater for the needs of both marketing and network departments. When working in consulting, he executed several process optimization and architecture blueprint studies to digitalize telcos. Some of the projects also took place in media and utility sectors. As a director of business operations he oversaw the planning and execution of various cross-organizational projects, aiming to improve both customer-facing and internal processes and practices. In addition, he was responsible of business unit management and governance processes, and a key contributor to strategy and action planning.
Joonas holds a Master of Science in Engineering from Helsinki University of Technology, with focus on Telecommunications Management and Telecommunications Software.